'A beautiful thing is never perfect'
Whilst pieces are created with attention to detail, all items are handmade and at times, may include minor imperfections. BulbBeautiful considers these as special characteristics that make each piece truly one of a kind.
Please choose carefully as refunds are not offered for change of mind, or for reasons that are outlined in the product description or within this website (for example, as we clearly state that each piece if handmade and therefore will slightly differ from what is pictured, we will not give a refund if the colouring is slightly different from the image on this site).
Where you have received the wrong piece/s to what you ordered, or there is a clear fault in a workmanship that hinders the overall use of the product, please contact us via email (email@example.com) within 5 days of receiving your order for an exchange/refund.
Please refer to our 'Shipping' page for details on postage of items.